Square enix support update#
Please update the console software to the latest version if you cannot access normally. Please update device software to the latest version if you cannot access normally. Please update iOS to the latest version using Software Update if you cannot access normally. Please update to the latest version if you cannot access normally.
Please update macOS to the latest version using Software Update if you cannot access normally. *If you have changed individual settings in config, please enable TLS 1.2. *If you have changed security settings individually, please disable TLS 1.0 and TLS 1.1 and enable TLS 1.2. Therefore, we apologise for the inconvenience, but please check your browser settings and change them to allow communications using TLS 1.2 or later. Starting from 5:00 on J(GMT) / 6:00 on J(BST) / 15:00 on J(AEST), to enhance security, communications using Square Enix Account will no longer allow connections made with TLS 1.0 and TLS 1.1 protocols.Īs a result of this change, only communications using TLS 1.2 or later will be permitted, and depending on the browser settings, services using Square Enix Account may become unavailable. If you have any questions or concerns about the information described in this article, please contact us from the Support Centre website: Please read the following help article for more details:
Square enix support password#
You will need to contact the Support Centre if you do not know your Emergency Removal Password and no longer have access to your Software Token/authentication app.
Please visit this page for further details on authentication apps: Please visit this page for further details on the Software Token: To re-register a Software Token/authentication app, please log in to the Square Enix Account Management System (), select One-Time Password followed by Software Token and follow the on-screen instructions. If you still have access to your Software Token/authentication app but wish to remove it from your account, please log in to the Square Enix Account Management System (), select One-Time Password followed by Software Token and follow the on-screen instructions.
If you re-register your Software Token or another authentication app afterwards, you will receive a new Emergency Removal Password. Please note that the Emergency Removal Password can only be used once. Should you no longer have access to your Software Token/authentication app, you can remove it from your account using the Emergency Removal Password by visiting the following URL and following the on-screen instructions: You can view your Emergency Removal Password on the One-Time Password page under Token Usage Status by logging into the Square Enix Account Management System (). If you do not remove your Software Token/authentication app from your Square Enix account beforehand and no longer have your Emergency Removal Password, you will be unable to log into your game or other services using that account. This password is required to regain access to your Square Enix account should you change phones or delete the app before removing the registered Software Token or authentication app. If you are using a Software Token or another authentication app, please be sure to keep your Emergency Removal Password in a safe place.
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